References

We take customer satisfaction very seriously. We always strive for 100% customer satisfaction. Below is a list of references. Click on the customer's name to see the actual Customer Quality Audit Form in .pdf format.

If you would like more references please feel free to call or email.

08/01/2016
Ethyl S.
Texas City, Texas 77590

When asked what did you like most about our service? "Everything - workmanship - politeness - and respect for my home."


07/27/2016
Gregory S.
Santa Fe, Texas 77510

"You delivered what you promised at the price that was quoted."


07/25/2016
Sylvia T.
Friendswood, Texas 77546

"Prompt, efficient, polite, friendly, cleaned up after job finished."


07/06/2016
Lee G.
Pearland, Texas 77581

"speedy, thorough, and efficient"


07/08/2016
Charles K.
Houston, Texas 77062

"The technicians were so impressive in how they did the work. The city of Houston inspector had nothing but praise for all the work that Weeks has done over the years."


07/08/2016
Ronnie F.
Alvin, Texas 77511

"The Alvin permit inspector had nothing but good things to say about your company."


07/04/2016
Ruben M.
Houston, Texas 77573

"We liked the promptness and quality of work. We find your service men very polite and respectful."


06/22/2016
Laura P.
Santa Fe, Texas 77510

"Everyone is friendly, courteous, and efficient."


06/22/2016
Becky C.
Houston, Texas 77058

"I have been a customer since 1977! I can always count on you to fix my problem. Don't change."


06/20/2016
Suzanne M.
Houston, Texas 77573

"Friendly, efficient, used time wisely, on time for appointments, adjust to my schedule when necessary."


06/14/2016
Mike B.
Houston, Texas 77573

"The installers and the quality of work - and the salesman very honest and trustworthy"


06/10/2016
Patty S.
Santa Fe, Texas 77510

When asked what did you like most about our service? "Honesty, workmanship, and professionalism. All of the employees are very courteous and helpful."


06/07/2016
Rodney C.
Pearland, Texas 77581

"Each person we spoke with was knowledgeable, courteous, professional, and considerate."


06/07/2016
Linda N.
Houston, Texas 77059

"Knowledgeable, friendly staff, finished job on time"


05/18/2016
Paul D.
Seabrook, Texas 77586

"Punctual, unobtrusive, courteous"


05/12/2016
Chris H.
Alvin, Texas 77511

"Your technicians are friendly, through, informative, and respect our time and property."


05/02/2016
Judy I.
Pearland, Texas 77584

"prompt response & quality workmanship"


04/22/2016
Kelly G.
Houston, Texas 77062

"Inspector made a point of saying that ALL work met or exceeded requirements."


04/22/2016
Joanne M.
Santa Fe, Texas 77510

"I have a yearly contract and the company has been great in workmanship."


04/22/2016
Karen N.
Friendswood, Texas 77546

"Have a good reputation, prompt, explained service/work needed, scheduled repair service within just a few days of initial call."


04/21/2016
Timothy M.

via email

"Hello -

Work to repair my air conditioning system has just been completed by ikinoswinka.ru and I would like to provide some feedback.

The end-to-end process from original phone inquiry to completion of the work was performed flawlessly with an extremely high level of professionalism. I initially called Wednesday morning and a technician was dispatched by that afternoon - excellent response time.

The technician, Matthew Duhon, was highly competent and professional. He explained the various options available to me and made sound recommendations. Matthew is obviously highly trained and expert in his field. He quickly and accurately diagnosed the issue with my unit and got parts on order right away. He returned the next day, as promised, on time with replacement parts ready to go. Installation and repair work was performed in less than an hour and the unit is working like new.

Matthew is a credit to your organization and is a consummate professional. Additionally, he possesses a very engaging personality and was a pleasure to have around for the brief time he was at my residence. I feel a raise in pay or a bonus of some kind would certainly be in order.

Should any needs arise in the future, I will call ikinoswinka.ru without hesitation. I will be making the same recommendation to my neighbors and friends.

Thanks very much for an excellent service experience. Best Regards"


04/14/2016
Mark B.
Houston, Texas 77573

"Todd, Jeff, and Daniel were very professional, knowledgeable, and courteous. They all took time to explain the situation, suggest solutions, ad solve. Great employees!"


04/14/2016
Tracie C.
via USPS

"To everyone: I appreciate the service I have received from everyone in your company. The ladies that answer the phone to everyone that works there.

Everything that you all do and have done from answering questions to repairing the questionable have been such an easy experience from my side.

Just a thank you to all for everything you all do.

It's nice to know there are still "old fashioned" ways of doing business.

Thank you again!

Sincerely

Tracie C."


04/13/2016
Conrad W.
Pasadena, Texas 77504

"The city of Pasadena inspector was impressed by the quality of work / job done."


04/08/2016
Sandra F.
Dickinson, Texas 77539

"We continue to choose Weeks for 20 years - excellent service and dependable products."


04/07/2016
Angela S.
Friendswood, Texas 77546

"The workmen were polite and quiet, were hear when they said they would be, and finished in the time given."


04/01/2016
Harriot L.
Bacliff, Texas 77518

"The service was very prompt - employees were kind and respectful. A pleasure to do business with your company."


03/25/2016
Maggie L.
Texas City, Texas 77590

"Fast, efficient, courteous, reliable - Weeks has been servicing my AC and heating units since 1977."


03/25/2016
Russell F.
Houston, Texas 77059

"Mike and Anthony were the best!"


03/25/2016
Billy T.
Houston, Texas 77059

"Excellent. Promptness and Performance. City of Houston inspector gave your installation high marks also."


03/22/2016
Carla R.
Houston, Texas 77059

"You are through and professional."


02/19/2016
Jane H.
Houston, Texas 77062

"Friendly, polite, neat workers that paid attention to detail. I couldn't be happier."


02/08/2016
Marilyn & Charles M.
Houston, Texas
via Email

"It appears that your company has trained employees very well and has taken the effort to hire really good people. I have always been very pleased when dealing with customer service and your technicians. "


02/01/2016
Elaine M.
Galveston, Texas 77550

Via Email

"All of your technicians we have encountered since 2001 have been very good. And of course Jim Brass is our favorite. We always request him if possible."


01/27/2016
Eldon C.
Houston, Texas 77087

"Servicemen were polite and explained everything where we could understand."


01/22/2016
Alex B.
El Lago, Texas 77586

"The guys are very knowledgeable and personable."


01/21/2016
Richard H.
Pearland, Texas 77581

"City inspector asked, "who installed?" When I said Weeks, I heard him mutter, "I might have known." That bothered me but he followed with, "I never have problems with Weeks Installs."


01/07/2016
Suzanne U.
Nassau Bay, Texas 77058

"Professional service at a reasonable cost. The installer did a fantastic job and completed it in a timely manner."


01/05/2016
Eric B.
Friendswood, Texas 77546

"Very professional service men."


01/05/2016
Gracelyn L.
Alvin, Texas 77511

"We like the service. I wrote a letter because I was not sure I would get a survey because I wanted you to know how great they guys were."


Click here to view 2015 references.

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